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Legal

Privacy Policy

Effective August 27, 2026

1. Introduction

CloudKore LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudkore.tech.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Account credentials
  • Payment information
  • Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Geographic location (country/region)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to inquiries and offer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf
  • Business Partners: With your consent, for joint offerings
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

California residents have additional rights — see California Privacy Rights (CCPA) below.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to site owners.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access, and session management.

  • Authentication and login status
  • Security features
  • Load balancing

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Pages visited and time spent
  • Traffic sources
  • User behavior patterns

Third-Party Cookies

We use services from third parties that may set cookies on your device:

  • Vercel Analytics: Website performance monitoring
  • Supabase: Backend data for published content

Managing Cookies

You can adjust your choices any time via Cookie Settings in the site footer. Most browsers also allow you to refuse, accept, and delete cookies:

Note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

California Privacy Rights (CCPA)

Important Notice

CloudKore does not sell or share your personal information as defined by the California Consumer Privacy Act (CCPA). This section informs California residents of their rights and our data practices.

Your Rights

  • Right to Know: the categories and specific pieces of personal information we collect, the sources, our purpose for collecting, and the third parties we share it with
  • Right to Delete: request deletion of personal information we collected from you, subject to certain exceptions
  • Right to Opt-Out of Sale/Sharing: while we do not sell or share personal information, you may opt out should our practices ever change
  • Right to Correct: request correction of inaccurate personal information
  • Right to Limit Use of Sensitive Information: limit our use of sensitive personal information to what is necessary to provide the services
  • Right to Non-Discrimination: you will not be discriminated against for exercising any CCPA right

Categories of Information We Collect

  • Identifiers: Name, email address, company name
  • Professional Information: Job title, company details
  • Internet Activity: Browsing history on our website, interaction with our services
  • Geolocation Data: Approximate location based on IP address
  • Inferences: Preferences and interests derived from your activity

Third-Party Sharing

We share personal information with service providers (email, analytics, hosting), professional advisors (lawyers, accountants, auditors), and government authorities when required by law. We do not sell personal information to third parties for monetary consideration.

How to Exercise Your Rights

Submit a request by email to support@cloudkore.tech or through our contact form. To protect your privacy, we will verify your identity before processing a request — we may ask for identifying information, confirmation of your relationship with us, or additional documentation. You may also designate an authorized agent with your written permission; we will verify both your identity and the agent's.

Response Timeline & Data Retention

We respond to verifiable consumer requests within 45 days of receipt (up to 90 days total with written notice of the extension). We retain personal information only as long as necessary to provide requested services, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact Us

If you have questions about this policy, please contact us:

Last updated: August 27, 2026